One of the first things many consumers do after learning about your products are services is research your online presence. Having a website is a big piece of showing customers you operate a credible business and are here to stay. Consumers will question the legitimacy of your business, if you don’t have a website.
Whereas social media helps boosts your online presence, you don’t have complete control over outside influences, such as reviews, comments, and feedback. A business website offers complete control over the material you want on your website and image you want to present to consumers.