FAQs

/FAQs/

What if I want a refund?

By | 2017-10-31T16:44:54+00:00 October 31st, 2017|

We don't force relationships. We only want to work with clients who want to work with us. As such, if you decide a coaching programs is not for you, email us at info@backboneamerica.com for a refund and we will issue a refund. The refund will be the package price, less the single session rate of [...]

What is your Business Funding refund policy?

By | 2017-10-31T16:33:22+00:00 October 31st, 2017|

This service is risk-free. You have 14 days to decide if this service is working for you. If during that time, you decide the service is not the right fit, simply contact us at info@backboneamerica.com and request a refund. You will receive a hassle-free 100% refund.

Is the information I share with you confidential?

By | 2017-10-29T14:35:33+00:00 October 29th, 2017|

Absolutely! The information shared in our sessions are confidential. I take care to safeguard your information. Any and all physical documents you provide are returned at the conclusion of a project. NOTE: Our sessions are not bound by the same laws of confidentiality as with attorney-client or doctor-patient privileges.

What is the cost of the Business Funding Program?

By | 2017-10-30T10:09:49+00:00 October 29th, 2017|

Your investment for the Business Funding Program is $999. Alternatively, you can go with the installment plan, which includes an initial deposit of $597 and a final payment of $497. You will receive 8 sessions plus 1 bonus followup session. In addition, you will receive a Business Plan Review to ensure your document is ready [...]

How do I know your services are right for me?

By | 2017-10-29T14:24:23+00:00 October 29th, 2017|

Start with a 15-minute free (no obligation) session. We'll talk about your needs and the services that will help you along your journey. This session is to get to know each other and determine if we're a good match.

What are Renee’s credentials?

By | 2017-10-29T14:22:16+00:00 October 29th, 2017|

Bachelor Degree in Business with an emphasis in Information Systems. Renee has a Master Degree in Psychology Certified Professional Coach Member of the International Coach Federation Working with entrepreneurs since 2013

What do you expect from your clients?

By | 2017-10-29T14:11:36+00:00 October 29th, 2017|

To complete all assignments To be as action-oriented To own the coaching/consulting relationship by sharing with me what is working and not working To be honest and trusting To be as open-minded To think and act creatively To be as receptive to change To be as positive To be willing to take risks

What if I miss an appointment?

By | 2017-10-29T14:11:36+00:00 October 29th, 2017|

There is a $149 fee for no-show appointments. If you have a scheduled appointment and do not think you can make it, please cancel your appointment at least 48 hours in advance to avoid any cancelation fees. You may cancel your appointment by texting, emailing, and/or logging into your appointment link and canceling the scheduled [...]

What happens if I miss a week of the Business Funding Program?

By | 2017-10-29T14:12:39+00:00 October 29th, 2017|

The sessions for the Business Funding Program in a one-on-one format. This means we have the opportunity to preschedule the sessions to best fit our calendars. Though we will work in the order of the program, the sessions do not have to be conducted in consecutive weeks. It's okay to skip a week and pick [...]

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